To bring economic transparency to the country, using a bank's credit or debit card in financial transactions plays an important part. And considering this, Xtra’s unique digital gifting platform has come up with a new business solution for your bank service where you’ll get the chance of introducing offers and gift cards, with the added benefits of launching your own loyalty program. This digital card solution can be a groundbreaking way for banks to take the credit card business a step further. Now the maximum transaction opportunity will be established along with achieving customer satisfaction.
Xtra digital service allows you to send personalized offer cards to your bank credit or debit card users on their special days.
Suppose if a customer receives a 30% discount offer card from the bank on the occasion of a birthday, anniversary, or any festivals, then the satisfaction level of that customer will be increased
Using this personalized offer card, they can avail of special discounts on various branded shops as well as in restaurant and hotel bookings. As a result, Customer loyalty towards banking service will be increased and in return, banks will get more satisfied customers.
On any special day, depending on the number or amount of transactions, banks can now give personalized gift cards to their customers with the help of Xtra.
For example, if a customer's credit card transaction is more than 50 thousand, then he will get a chance to win a gift card worth taka 1000 from the bank. You can also give the customer the opportunity to win this special gift card in various referrals or any other campaign.
Banks can easily bring such personalized gift card solutions to their mobile or web app using Xtra gift API, from where customers can easily send gift cards to their loved ones. And that's how banks can give their customers special treats at any festival or celebration by using Xtra digital gift card service.
Are you thinking of providing loyalty service to your bank credit and debit card users? Xtra has come up with a 360-degree loyalty program for banks, through which you can also bring the benefit of the loyalty program to your banking services.
Bank card users will now receive reward points for every transaction or purchase and this reward point they can use to purchase gift cards from more than 50 Xtra merchants (fashion outlets, retail shops, online shops, and many more) or to buy products from any other brand.
And if the bank customers are given an exclusive chance to win reward points for every transaction, it will gradually increase the bank transaction number. To build exceptional customer service, a loyalty program would be a smart solution for the bank.
Now with Xtra's personalized offer card, you can give customers up to 20% to 50% discounts on the product of their choice for their birthday, anniversary, or any other occasion. Customers can avail of the benefits of this offer card for purchasing goods from selected Xtra merchants such as clothing showrooms or in restaurant and hotel bookings. The special feature of this offer card is that it generates a unique code for each of the banks’ credit or debit card users, which customers will use to avail of this card benefits. As a result, it will increase the customer's loyalty towards the bank's services as well as increase the number of their transactions in the bank.
With the help of Xtra's digital service, you can now introduce the facility of the personalized gift card in the bank. The amount of this gift card depends on the number and quantity of customer’s transactions in the bank. If a customer makes a credit card transaction above BDT 50,000, then as a bank you can offer him a gift card worth BDT 1,000. As this gift card is personalized, the customer can take advantage of it on a special day or for fulfilling any milestone. You can also give these gift cards to customers for various referrals or any other campaign. And in this way, with the help of this personalized gift card, the customer's transaction will be increased in the bank.
App-in-App Gifting means, now with the help of Xtra you will get all the gift solution features inside the bank's app. Using Xtra's Gift API, you can easily bring all the digital gift card solutions to the bank's mobile or web app, using which customers can easily send gift cards to their loved ones. And in this way, the use of the bank's app will increase as well as the customer's transaction.
With Xtra, banks can give their credit and debit card users the benefit of loyalty service. Under this service, card users will now get reward points for every transaction. Also, if the bank has a loyalty program but does not have the opportunity to use the reward points, you can now easily give the customer the opportunity to redeem those reward points through Xtra. This reward point can be used by customers to purchase gift cards from more than 50 Xtra merchants or to purchase products from any other brand designated by the bank. Banks will also be able to offer the benefits of this loyalty program to their customers as well as employees. In this way, the loyalty of the customers, as well as, the employees of the bank can be easily achieved
According to international and subcontinental business data, the use of all these digital services can increase the bank's transactions by more than 20%. Side by side customer satisfaction can be easily achieved & the card usage in transactions will be increased.